Frequently Asked Questions

You can contact a support representative at any time.

TECHNICAL INQUIRIES

We sure can! Send a message to a member of our support team. Be sure to include the following: the title you're trying to access, the device you're using and a detailed account of the issue.

You might need to download Adobe Digital Editions, which you can do here. If that doesn't work, contact us.

There shouldn't be. If you're having trouble logging in, contact customer support and they'll get everything fixed: support@oldreads.com

Not just eReaders! You can also access it from your smartphone or tablet (Apple or Android), desktop or laptops.

Any of the following will work: Windows Phone, Windows, Mac OS, iOS, Android, or Linux.

Any issues related to viewing or accessing content can be resolved by talking to one of our representatives. They're always happy to assist!

BILLING AND MEMBERSHIP

Yes. Two, three, four... as many as you like! All our content is available anytime, anywhere on as many devices as you have.

Definitely! Let us know what title you're thinking of and we'll work to get it up here ASAP: requests@oldreads.com

Cancelling your subscription is easy. Simply by fill out this form or speak to our support team: 1-866-771-2692.

We send out an email confirming your cancellation to the address you used to sign up. If you didn't receive one, let us know and we'll resend it to you.

ADE is the eBook reader application on which our content runs. You'll definitely need to download it before using OldReads - download it here!